Frequently Asked Questions

Van Wert Health - North 
Walk-in Clinic

Mon-Fri: 7 AM - 7 PM
Sat-Sun: 9 AM - 3 PM
Most Holidays: 9 AM - 3 PM

214 Towne Center Blvd.
Van Wert, OH 45891


We are a walk-in facility and our average wait time is about 15 minutes. Patients are seen on a first-come, first-served basis, and depending on the severity of the illness or injury. Please understand that the number of patients coming to our clinic at any particular time varies; therefore, you may have to wait a little longer. We always do our best to make sure you are seen as promptly as possible.

Please use the patient portal, MyChart, to keep track of your medical information and view lab results.

Some records may not be on the patient portal. For those, please complete the Authorization for Release of Medical Records form.

For walk-in requests, the Medical Records Department office is located at the Van Wert Health - Hospital (1250 S. Washington St., Van Wert, Ohio). If you need assistance or have any questions, please call 419-238-8684.

If you have questions about your bill, our friendly team is more than happy to conduct a review and provide any answers you need. You can reach the Billing Office at 419-238-8646 or 1-800-686-3963 extension 646, Monday through Friday between 8 AM and 4 PM.

Van Wert Health doesn’t issue any birth certificates. Instead, the Van Wert County General Health District maintains all birth records. If you would like your child’s birth certificate, call the health department at 419-238-0808 Ext. 100. You can also request a replacement for a lost certificate at

Your child’s Social Security card should arrive in the mail within 3-4 weeks after your baby’s birth. We initiate this process at the hospital, and you don’t need to complete and submit any other documents outside of our hospital as part of this process.

If you have questions about your child’s social security card, please call the Social Security Administration at (800) 772-1213.